Frequently Asked Questions
Discover everything you need to know about our premium incense collection.
What makes Giriraj Agarbatti different from regular incense?
Our incense sticks are handcrafted using traditional methods, premium natural resins, and essential oils to ensure a long-lasting, soot-free, and spiritually uplifting fragrance experience.
How long does each incense stick typically burn?
On average, a standard Giriraj Agarbatti stick burns for approximately 40 to 50 minutes, depending on the specific fragrance and environmental airflow.
What are your shipping charges and delivery timelines?
We offer flat-rate shipping across the country. Orders are typically processed within 24-48 hours and delivered within 5-7 business days.
Are your products safe for indoor use?
Yes, our products are made with non-toxic, eco-friendly ingredients. However, we always recommend burning incense in a well-ventilated area and keeping them away from flammable materials.
Do you offer bulk or wholesale pricing for events?
Absolutely. We provide special bulk pricing for temples, weddings, and corporate gifting. Please contact our support team via the 'Wholesale' tab for a custom quote.
What is your return policy if I am not satisfied?
We offer a 7-day return policy for unused and unopened packaging if the product does not meet your expectations. Please reach out to our customer care to initiate a return.