Returns & Exchanges
At Giriraj Agarbatti, we strive to ensure every fragrance brings peace to your home, but if you are not satisfied, we offer a 7-day return policy for unused and unopened products. Our goal is to make your shopping experience as seamless and aromatic as possible.
Initiate Request
Contact our customer support team within 7 days of delivery with your order ID and photos of the items you wish to return.
Quality Inspection
Ensure the agarbatti packs are unopened and in their original packaging to qualify for a full refund or exchange.
Reverse Pickup
Once approved, we will arrange a reverse pickup from your address at a scheduled time convenient for you.
Refund Processing
After the items reach our warehouse and pass inspection, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing